FAQs

 

Q: How fast is shipping?

 A: Each item ordered is created with tlc and rushed to you with our shipping services below;

**Pandemic delays have effected our shipping rates below. See updated estimated timelines at checkout.**

Expedited Shipping 5-8 business days
(FREE)

Express Shipping 3-5 business days.        
($9.99 Flat)

Standard Shipping orders outside of the USA
12-20 business days
(Cost calculated at checkout)

Q: Can I return item(s)?

 A: Yes, we'll happily return your item(s) within (30)days of shipping arrival date. **Please use the return address. **If the item(s) are unused and in its packaging. We will give a full refund or exchange the item(s).** If the packaging is open and the item(s) are damaged by our manufacturer we will adress accordingly, to satisfy your expectations.

After (30)days product must be unworn and in new condition for exchange only. Conditioned only (15)days after original (30)day Return Policy expiration.

 

Q: Can I use free shipping, if I live outside of the usa?

A: Unfortunately, at this time we are able to only offer standard shipping calculated at check out,  arrivals 12-20 business days for locations outside of the usa.

 Q: Is the product unisex?

 A: YES! Everything is unisex. Choose what works for you with no hesitations! Keep in mind there are some styles that fits smaller. 

 

 

Please reach out to us with any questions.(Hylconnect@highlyteyourlife.com)